A family business

The most reliable team you'll ever work with

A solution to all your packaging problems.
We pride ourselves in keeping the business within the family, we're always answering your calls, we're always able to deliver.
Even if you're based outside of NSW, you can expect overnight delivery with our trusted, interstate pallet couriers.

Service like ours has no competitors

What makes us different?

Transparence
Honesty is key. We tell the truth and we never sugar-coat our answers to your questions.
Communication
By the phone all day, every day. We take calls when they come in, and take care of our customers 24/7
People first
We know your main priority are your customers, so we want to make sure we can supply you, so you can help them
Customer first
Our customers come before all else, and we ensure we are always by the phone ready to accept requests from you
Expertise
We have been a family-operated business for over a decade, with experience in all types of packaging
Innovation
Don't have an idea for a custom design you want to implement? Our designers are on standby ready to help

We have locations around the world!

NSW Warehouse & Office
Show room, inventory, distribution to customers and pick up as well
China Warehouse & Office
Customise the stock, manage and create products, dispatch to NSW
LBN Warehouse and Office
Customise the stock, manage and create products, dispatch to NSW

Frequently asked  questions

What can I import?

With RLC Distributors, you can import almost anything provided it fits in the Australian Government and Customs guidelines.

How long will my order take?

For all non-customised products, we hold a large range of stock in our warehouses, and can offer same day delivery, when ordered before 10am.

For customised orders, this depends on the type of order, and level of customisation. All customised orders require 5-6 weeks before delivery, however this can vary, so please contact us for a more accurate time frame.

How can I calculate the shipping cost if I don't know the weight and/or dimensions of the item?

Most websites list the weight & dimensions for the listed items however if the website you are shopping at does not provide this information the easiest way to get is to email the Retailer.

In our experience most merchants will respond to you within 24 hours. You should ask the merchant for the packed weight & dimensions and if the item is packed into more than one carton, ask for the weight & dimensions of each package. Bear in mind that US merchants will usually respond in feet/inches & pounds.

If the Retailer is unable to provide this information you can usually find it on the manufacturers website.

How many items can I ship with RLC Distributors?

The RLC Distributors shipping price is based per cubic metre of container. There is no limit on quantity, as long as it fits in the one cubic metre space. If you require more than one cubic metre, arrangements can be made to have this included in your shipment at an additional cost.

What if I am not home when you deliver?

RLC Distributors will contact you prior to delivery of your order to agree a delivery date and time window. If you are not home at the agreed date/time we will reschedule with you.

What areas in Australia do you currently deliver to?

RLC Distributors currently delivers to any Sydney postcode (personally) and interstate via couriers.